Customer Service Representative Job at Vista Applied Solutions Group Inc, Honolulu, HI

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  • Vista Applied Solutions Group Inc
  • Honolulu, HI

Job Description

Customer Support Representative (Onsite – Honolulu, HI)

Job Type: Full-Time | Employment Type: Direct Hire

📍 Location: Onsite at Main Office – Honolulu, Hawaii

💼 Benefits: Great benefits package included

About the Role

We're looking for a Customer Support Representative (CSR) to join our team in beautiful Honolulu, Hawaii! As the first point of contact for our members, you'll play a key role in delivering exceptional customer service—whether it’s through a phone call, an email, or an in-person visit. Your mission? To provide helpful, friendly support that leaves every member feeling heard, helped, and valued.

This is a direct hire role with excellent benefits and a supportive team environment. If you're dependable, tech-savvy, and passionate about helping people, this could be the perfect opportunity for you!

Key Responsibilities

  • Serve as the first point of contact for members in person, via phone, and through email.
  • Respond to member inquiries and questions about eligibility.
  • Send out informational packets and ensure timely follow-ups.
  • Deliver outstanding service and problem resolution with a blend of technical knowledge and empathy.

What You Bring

Education & Experience:

  • High school diploma or GED equivalent required.
  • At least 1 year of customer service experience or a similar role.

Skills & Abilities:

  • Excellent verbal and written communication skills.
  • Strong computer skills (Microsoft Word, Excel, Outlook, PowerPoint).
  • Dependable with a strong attendance record.
  • Solid problem-solving and analytical abilities.
  • Ability to adapt and grow with the company’s evolving needs.
  • Comfortable working in an office-based environment.

Job Tags

Full time,

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