Job Description

Position Summary:

Inside Loan agents receive 100% inbound calls from ready and willing buyers from one of the highest converting lead sources in the country. Our commission structure is aggressive and we supply ongoing training, support and leadership from seasoned professionals in the mortgage call center industry who are focused on your growth and success as a Loan Agent.

NAF LO’s have all the modern tools needed to move fast and be successful, including:

• Industry leading Comp Plan with super low online rates and fees.
• 1000’s of Real Estate partners to help your borrower find a home quick, and ensure the loan closes with you.
• The latest and fastest CRM and LOS systems.
• NAF’s Rapid app ensures quick and accurate 1003’s from your borrower, on their cell phone
• Texting ability from our CRM, as well as mass voice mails to reach a group.
• We service our own loans, your picture and contact info stay on their mortgage coupon.
• All your funded clients are yours to keep, you get the refinances and referrals for higher comp!

Let us show you a solid plan for ensuring a repeat and stable business plan to smooth out the ups and downs of the Mortgage Industry.

Duties and Responsibilities:

• Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations.
• Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them.
• Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day.
• Accept multiple live, qualified inbound leads daily.
• Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
• Structure and price loans accurately.

Desired Competencies:

• 2+ years' full time purchase or refinance loan origination experience; call center environment preferred.
• Strong desire to succeed in a sales environment and be a top producer.
• Ability to correctly and accurately structure and price loans.
• Complete knowledge of conventional and government loan programs (purchase and refinance).
• Current TX NMLS license. ( Must have pass National test & 20 hour lic. course.)

[EOE/M/F/D/V. Drug-free workplace.]

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