Project: All around moving applications to Openshift Platform; operational support around Pega, Openshift and Appian
Responsible for providing administrative and operational support for PEGA and Appian infrastructure with VMs and OpenShift architecture.
Responsibilities
· Ability to work in a fast paced environment and proactively identifying infrastructure issues.
· Ensure application's Infrastructure availability is not compromised and propose engineering solutions to improve stability, sustainability and resiliency.
· Coordinate cross-functional dependencies and deliverables for impacted business and technology groups.
· Engage stakeholders and project teams with preparation and timely delivery of critical artifacts.
· Deliver clear and timely communications to impacted stakeholders.
· Guide teams to access risk with mitigations plans and escalate appropriately.
· Identify change controls and communicate risks and rewards associated with decisions and actions to stakeholders.
· Ensure SLAs are met and escalate issues that require immediate attention.
· Ensures compliance with corporate change standards and procedures, including maintenance of Systems of Record and delivery of quality project artifacts.
Actively engage and lead product support issues and incidents.
Qualifications
· Experience with OpenShift, PEGA, Appian, Linux, Java, SQL and Oracle
· Experience with Shell scripting.
· Strong analytical skills.
· Strong written and oral communication skills.
· Minimum 5 years of experience with managing application's infrastructure and support.
Minimum 2 years of experience in a lead role in Information Technology.
· Working knowledge with OpenShift/Containers.
. Experience and/or certification with Pega Designer Studio
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