Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
..., Delaware. In this role, you will be responsible for designing user-centered experiences and conducting research to understand user... ...prototypes while adhering to industry best practices. Perform user testing to validate designs and improve functionality. Create UI...
Job description Sales Representative Job Overview: Location: Los Angeles County J.N. Davis Roofing, a leader in roofing services, is seeking a motivated and experienced Sales Representative to join our team. Based in Los Angeles County and looking to expand into...
...recommendations and wine-related services. Essential Job Duties & Responsibilities Wine Selection & Management Curate,... ...served Provide expert wine pairing suggestions for events, private dining, and special occasions, working with the event planning...
...Looking for a career, at a company where you love to work, all while working from the comfort of home? Do Regulatory changes intrigue you, and the fine details excite you? Want a role that keeps you on your toes? If you answer yes to any of these questions, then...
Role: Director, Data / AI Client: PTG Internal Mode: Contract-to-Hire Overview Were looking for a hands-on, customer-focused Data & AI Leader to design and implement scalable, ethical, and governable AI/data solutions. This role blends executive advisory...