· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...execute creative marketing campaigns & events Engage with our online community through comments, messages, and interactive posts... ...creation Reliable, proactive, and eager to learn Available for part-time shifts, including some evenings/weekends Ready to join us?...
...experience with a background in manufacturing Proficient computer skills to include ERP/SAP/WMS Experience in Lean Manufacturing/CIP/or Six Sigma Project Management experience (preferred not required) If you feel this could be a good fit for you, please apply...
...Transmission Type: Automatics Drug Test: Hair Follicle Vision Drivers Enjoy Great Benefits Health, Dental and Vision Long and... ...NO FELONIES or MISDEMEANOR EVER - NO ACCEPTATION Vision Truck Line LLC is a licensed contract carrier and property broker as defined...
Job Description The Catering Services Worker supports the event operations team in running successful catering orders and events within the location. The Catering Services Worker supports and carries out event set up, transporting equipment, food, or other supplies ...
...patient financial responsibility. The Treatment Coordinator will also manage the doctors schedule and any communications with patient and... ...patient experience. Adheres to deadlines and prioritize work against the patient schedule. Collects payments from patients...