About the Company
We are seeking a Desktop Support Specialist to join our IT team and provide technical assistance to employees in a fast-paced environment. The ideal candidate will be responsible for diagnosing and resolving hardware, software, and network issues, ensuring seamless operation of IT systems critical to banking functions.
About the Role
Provide first line technical support to customers, resolving hardware, software, and network issues efficiently. Install, configure, and troubleshoot desktop computers, laptops, printers, and other peripheral devices. Manage and maintain Windows operating systems, Office 365, and banking-specific applications. Assist with Active Directory user management, including account creation, password resets, and permissions. Ensure compliance with banking security policies by applying patches, updates, and antivirus software. Support end-users in remote and in-branch locations via phone, email, and in-person troubleshooting. Assist with the deployment and setup of new IT equipment. Maintain an up-to-date inventory of IT assets and provide recommendations for hardware/software upgrades. Document troubleshooting procedures, solutions, and IT best practices for internal knowledge sharing. Escalate complex issues to senior IT staff or external vendors when necessary.
Responsibilities
Qualifications
Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
Required Skills
Preferred Skills
...Customer Service Field Trainer Level II Summary The Customer Service Field Trainer II will be accountable for overseeing field... ...phone and/or in person Valid Driver's license with ability to travel by automobile a large percentage of time What's in it for...
Role Description This is a full-time, on-site role as a Safety Specialist at Prime Safety Management LLC in Salt Lake City, UT, supporting a commercial contractor. The Safety Supervisor will be responsible for site safety auditing, mobile equipment inspections...
...complex document products such as proposals or client project deliverables (e.g., study protocols, reports, etc.). Operates desktop publishing equipment and software packages to perform complex assignments. Creates documents that are 508 compliant. MAJOR...
...MSA Home Health , a division of Medical Services of America, Inc., currently seeks experienced Full-Time Registered Nurse for our location in Orange, Osceola, Seminole, Brevard (Orange) FL. Job Description: Provides services requiring substantial and specialized...
Job Title: Microbiology Technician Location: San Diego, CA 92121100% onsite Duration: 12 months contract (Possibility to extend or convert to fulltime) Pay Rate: $29.92/hr on w2 (without benefits) Work Schedule: This is a full-time, onsite position (5 days...