Customer Service Representative Job at LHH, Mooresville, NC

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  • LHH
  • Mooresville, NC

Job Description

LHH Recruitment Solutions is seeking an onsite Customer Support Specialist for a contract-to-hire opportunity with one of our valued clients. The ideal candidate will take full ownership of their responsibilities and play a key role in enhancing the customer experience by resolving issues efficiently and supporting the sales team.

Key Responsibilities:

  • Handle customer complaints with professionalism and urgency
  • Troubleshoot and resolve product or service issues
  • Collaborate closely with internal sales and service teams to ensure client satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Take initiative in process improvements and client communication

Qualifications:

  • Proven experience in customer service or support roles
  • Strong troubleshooting skills and solution-oriented mindset
  • Ability to work collaboratively with cross-functional teams
  • Excellent communication and organizational skills
  • Demonstrated ability to take ownership and follow through on responsibilities

Job Tags

Contract work,

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