Job Description

Why Are You Here:

We are seeking a detail-oriented and proactive Compliance Analyst I to join our team. You will play a key role in ensuring that independent salespeople who choose to sell our products adhere to all relevant legal, regulatory, and ethical standards within the direct selling industry. The Compliance Analyst I will be responsible for monitoring and investigating potential policy violations, enforcing Arbonne’s Policies and Procedures, and providing guidance to independent salespeople to promote ethical and compliant business practices. This role will require you to support the Business Ethics & Sustainability Team (B.E.S.T.) in the compliance work that we provide to all markets where Arbonne conducts business.

What You Will Be Doing:

Compliance Monitoring, Investigation, and Resolution

• You will serve as the primary point of contact for compliance-related inquiries or reporting of potential policy violations from our independent salespeople or internal business partners, with a solution-focused and professional attitude, ensuring a positive experience for independent sellers and successful resolution of open issues.
• Provide clear and accurate guidance on compliance matters, ensuring our independent salespeople understand company policies and regulatory requirements related to their Arbonne business practices.
• Monitor, review, and assess submission of alleged compliance concerns related to ethical business practices, to determine what, if any, further action is required.
• Successfully address, investigate, and resolve compliance concerns or potential policy violations raised by independent sellers, or internal business partners, promptly and professionally.
• Interview independent salespeople and other relevant parties as part of the investigation process.
• Be able to successfully spot compliance issues when handling compliance related inquiries.
• Monitor social media and other online channels to ensure the promotion of the business opportunity and products by independent sellers comply with company policies, direct selling regulations, applicable laws, and industry standards.
• Effectively communicate (including listening, verbal and written skills) with independent salespeople based on the unique variables of each situation.
• Effectively document investigation findings and results, including recommendations for corrective actions.
• Effectively maintain accurate and comprehensive records of all investigations and enforcement actions for sound internal controls and effective follow up, as needed.
• You will work closely with other departments to ensure a unified approach to compliance, including the sales department and the legal department.
• You will be asked to present your findings to senior management and provide strategic recommendations to prevent future violations.
• You will maintain a robust caseload of compliance cases every month, self-managed and timely.
• You will be expected to become familiar with Arbonne’s policies, compensation structure, direct selling regulations, applicable laws and industry standards to effectively and successfully manage diverse policy situations.

Reporting and Documentation

• Assist with the preparation of monthly reports on compliance activities and trends.
• Assist with the administration of the online crawling and case management platform for continuous improvement of Arbonne's approach and efficiency in compliance management.

Other Duties and Projects Depending on Business Needs

• Be able to successfully conduct audits of the business practices of independent salespeople to ensure compliance with company policies, direct selling regulations, applicable laws, and industry standards.
• Assist in the review of material and content to ensure they meet regulatory, industry and company compliance standards, created both internally and also generated by independent salespeople.
• Assist in creating relevant compliance related training programs and tools that promote learning on demand by independent sellers.
• Support other compliance projects as needed.

What You Need:

• Bachelor’s degree
• Knowledge of FDA and FTC guidelines is a plus.
• Two years of relevant experience in compliance, human resources, regulatory affairs, investigations, risk management, or a related field.
• Excellent investigative, analytical, and problem-solving skills, with a keen attention to detail.
• Excellent communication skills (listening, verbal, and written) with the ability to interact successfully and effectively with internal business partners and independent salespeople at all levels of business.
• Ability to work independently and handle sensitive information with discretion.
• Ability to proactively manage multiple tasks and prioritize effectively in a fast-paced, hybrid work environment.
• Must be computer, internet, and social media savvy and be comfortable in a digital workplace. If you have a problem to solve, you often think of how to do it using technology.
• Proficiency in using all Microsoft Office products, i.e., Word, Excel, PowerPoint, Teams, and Outlook.
• Traveling to annual corporate events and conferences may be required.
• Commitment to model and live out our Core Values (Accountability, Community, Innovation, and Courage) and a positive mindset are critical for success and should reflect in everything you do.

The Arbonne Promise

As a company, Arbonne has been driving the healthy living movement forward for over 40 years, creating positive change within the health & wellness industry, within our customers’ and consultants’ lives, and for the environment. We began by leading the clean beauty movement in 1980 and have continued to evolve and lead as healthy and wellness has become an integral part of our everyday lives.

While some things change, our standards haven’t. Throughout the years, Arbonne has been committed to sustainability, and we consider people and the planet in every decision we make. Arbonne is proud to be a Certified B Corporation.

Our culture

We are a global family, united by a shared passion for excellence and a commitment to fostering a diverse, inclusive, and respectful environment where everyone feels valued and empowered to reach their full potential. We celebrate collaboration, knowledge sharing, and a sense of ownership. We believe that by learning from each other, supporting each other, and working together towards our shared goals, we can achieve extraordinary things.

Join us on this journey of thriving together. Let's build a better future, for ourselves, for our planet, and for generations to come.

Arbonne International is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, sexual orientation, gender identity, gender expression, military/veteran status, marital status, disability status, or any other basis prohibited by law. At Arbonne International, it's about each person bringing passion and skills to a dynamic and inclusive workplace!

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