Job Description

United Systems & Software, Inc. (USS) is a software and technology firm providing end-to-end technology solutions for over 1,500 utilities and municipalities.

At USS, our primary goal is to help utilities and local governments serve their community and customers by making processes more efficient and helping them sustain and enhance critical infrastructure. We are a growing company focused on empowering utilities and consumers to better manage water and energy resources for a sustainable future.

We are one of the nation’s most accomplished distributors for Itron, Inc., currently operating territories covering over 40% of the United States. As a member of our team, you’ll use creativity and drive to solve hard problems, make tough decisions, and be part of solutions that have wide-ranging impacts on communities across 22 states.

Your Opportunity

We are searching for a new member for our team who will serve primarily as a Technical Project Manager for smart meter solutions. 

Responsibilities

• Planning and executing software and hardware implementation projects for customers
• Training customers on the operation and maintenance of delivered products
• Support customers with the day-to-day operations of hardware and software
• Research and resolution of client questions and issues
• Field troubleshooting of water and gas meters
• Project management

This position requires travel, including overnight stays (2 nights average per week).

Benefits

• Hourly pay
• Paid PTO, sick time, and holidays
• Medical, dental, vision, and life insurance
• 401(k) with employer matching and Health Savings Account

Preferred Qualifications

• Passion for IT and for providing world-class customer service
• Enjoy a fast-paced work environment, and possesses an ability to multitask
• Self-starter who takes initiative, is open-minded, and is a team player
• Positive attitude with good energy
• Displays integrity and accountability
• Ability to communicate well both written and orally
• Must have neat personal grooming and appearance
• Ability to manage time effectively and meet deadlines

Experience in the following

• Tenets of project management – scope, time, quality, and budget
• Knowledge of Windows 11, Server 2022
• Background with workstations and servers in a networked environment
• Strong troubleshooting and problem resolution skills
• Experience with at least one remote access tool
• Knowledge of common software platforms such as Microsoft Office
• Knowledge of MSSQL is a plus
• Experience in the utility/smart metering arena is a plus

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