Job Description

The aim of this position is to support revenue generation of our LearningSpace solution; thus, the success is measured by the capacity of the job holder to define customer requirements, demonstrate and recommended the appropriate solution, consult and design a solution to meet their needs, document and communicate project requirements, confirm customer acceptance and understating, and participate in project hand-off to post-sales implementation teams. Use industry knowledge and experience to develop, nurture, and support Territory Sales Managers and Distributors in assigned territories to close on qualified opportunities. Manage customer excellence through proactive monitoring of assigned territory accounts; to include hardware sustainment, solution enhancements/changes, and potential growth/expansion.

This role reports to the Group Leader, LearningSpace. The role is territory based and will support and collaborate with relevant TSMs and Distributors to achieve sales quota and strategize on lead generation activities.

Essential Duties & Responsibilities:

• Strategize and collaborate with TSMs on generating leads/opportunities. Meet with end users, decision makers, IT, and facilities to identify requirements, demonstrate and recommend appropriate LearningSpace solution, ensure system design meets all end user requirements and communicate/validate project requirements to appropriate stakeholders (i.e. IT).
• Create and maintain all pertinent site documentation to track requirements, system design, floor plans, scope of work, and any other documents required for successful implementation.
• Act as assigned solution subject matter and technical expert. Showcase and demonstrate key features of assigned products to prospects.
• Ability to discuss and provide insight regarding ELEVATE HEALTHCARE’s wider digital portfolio with customers.
• Participate in LearningSpace Business Reviews and Sales Forecasting
• Assist Sales and Marketing with National and Regional Events including but not limited to Tradeshows, Regional Events, Product Demonstrations, and Customers Events.
• Collaborate with assigned sales territory to provide follow up on sales generating activities. 
• Collaborate with product management and marketing to develop/enhance the LearningSpace solution; by providing voice of the customer, competitive intelligence, and industry feedback.
• Attend brainstorming sessions with the marketing/product specialist team for areas of technical improvement.
• Design and develop technical solutions based on existing technologies.
• Evaluate new AV technologies and create conceptual designs for PDM and Development review.
• Work in parallel with sales teams for RFP responses.
• Develop, strengthen, and support the business partner relationships while creating new ones.
• Lead new product development beta site customers and special projects.
• Acquire extensive knowledge of medical simulation field to help in the pursuit of individual and company goals.
• Assist the sales team with targeted campaigns including organizing, promoting, and executing sales strategies.
• Establish productive, professional relationships with key personnel in assigned customer accounts.
• Manage LearningSpace accounts in assigned territories as it pertains to system obsolescence’s to ensure proactive replacement of aging hardware to ensure customer success.

  Knowledge and Skill Requirements:

• Four-year college degree from an accredited institution or equivalent years of related experience.
• Minimum of two years of experience in Healthcare Simulation Operations, AV Design, AV Sales, or a related technical field.
• Proficiency in AV concepts and technologies is required.
• Knowledge of enterprise networks and related concepts is required.
• Former user of ELEVATE HEALTHCARE Audiovisual Solutions platform is preferred.
• Knowledge in medical topics relevant to ELEVATE HEALTHCARE product lines.
• Interpersonal and people skills.
• Collaboration in virtual and heterogeneous teams.
• Experience working in a variety of settings across countries.
• Ability to communicate and present effectively to a variety of audiences.
• Proficiency in Word, Excel, and PowerPoint.
• Proficiency in design schematic competency through tools like AutoCAD, Lucid Chart, or similar drawing tools.
• Ability to travel as needed up to 30% - 50% of the time.
• Other duties as assigned.

  Working Conditions:

• Ability to work effectively in your home office effectively and autonomously.
• Ability to lift up-to 50 pounds with or without assistance.
• Outside travel to customers’ premises.
• Attend trade shows.

This job description may not include or describe all specific responsibilities and requirements. The candidate should inquire about specific elements of the role as appropriate.

About the Company

Elevate Healthcare was recently added to the Madison Medical portfolio of companies in February of 2024 with the acquisition from CAE corporation. Elevate designs, manufactures, and services healthcare simulation products used to educate nurses, doctors and medical professionals on the proper techniques and procedures to have confidence and competence in the life saving moments that matter. Currently, society is facing a significant shortage of nurses and doctors needed to treat an aging world population. Medical errors represent the third largest cause of death in the United States. Elevate plays a critical part in reducing medical errors and expanding the workforce for healthcare professionals to improve patient outcomes. Elevate serves all of the major nursing and medical programs at hospitals, universities, nursing schools, medical schools, medical associations and medical technology manufacturers worldwide.

Madison Industries Holdings LLC is one of the largest and most successful privately held companies in the world. Driven by a mission to make the world safer, healthier, and more productive, the company is uniquely designed to foster, empower, and build exceptional companies and teams that are essential to collective health and well- being.

Founded 25 years ago by Larry Gies, Madison Industries has morphed from a "buy, build, sell" model prevalent among venture capital and private equity firms, into partnerships that mutually benefit customers, employees and the business owners who join it. Madison’s goal is to build something truly remarkable that will long outlast all of us. Through Madison’s strategy, the company has grown into an international manufacturing powerhouse. It has built market leaders in the filtration, medical, safety, healthcare simulation, industrial equipment, process improvement, instruments & controls, plastics, energy, and indoor air quality industries with combined enterprise value of nearly $20 billion. Its footprint spans across Europe, Asia and the Americas operating over 300 facilities in 40+ countries, with over 18,000 engaged employees.

Madison/Elevate Culture

Elevate is on a mission to make the world safer, healthier, and more productive by inspiring positive outcomes in healthcare. We are committed to an entrepreneurial culture built on a foundation of trust and a strong bias for action. The team at Elevate is committed to building something truly remarkable that long outlasts us while coaching others to reach their highest potential.

Elevate is part of the Madison Medical platform which has built its reputation by fostering three key attributes: Trust, Bias for Action, Entrepreneurial.

Elevate’s Values

Trust – Honesty and transparency are essential to the way we do business. We work with and build management teams we believe in and don’t add arrogancy, complacency or bureaucracy to the mix. We also believe in the power of the team and how critical trust is in that relationship. We work as hard for the person on our left and the person on our right as we do for ourselves. Consequently, our teams operate at the highest level of engagement and are inspired by our mission and their leaders.

Trust is:

• Open, honest, and transparent.
• Ethics and integrity are assumed, and anything less is not tolerated.
• We meet all our commitments.
• We are a team, and we can rely on each other.
• We are what we do, and we do what we say

Trust isn’t:

• An environment in which we have no oversight, approvals or control. Trust is a cultural attribute, not a management method.
• A set of rules and policies. Trust is earned, not legislated.

Bias for Action – Unless you continually work, evolve and innovate, you will learn a quick and painful lesson from someone who has! Consequently, we lean forward and challenge the status quo. And if there is an opportunity for us to make the world safer, healthier or more productive, we move quickly. In fact, we close our acquisitions in less than 30 days, providing minimal disruption to the companies with which we partner.

Bias for Action is:

• Bold and ambitious. We inject speed and velocity into our processes.
• We are not victims of things which we cannot control. We control outcomes through our own actions.
• We act with imperfect information; confident in our ability to adjust as necessary.
• We embrace change and see it as an opportunity to improve.

Bias for Action isn’t:

• Reckless decision making for the sake of speed.
• Ready, shoot, aim.
• An excuse for making poor decisions.

Entrepreneurial – Madison Industries is an operating company owned by the team that runs it. Madison has over 900 owner leaders in its ecosystem. The company is not publicly traded, so no quarterly earnings reports. It is not private equity, so no artificial 3-5 year timelines, which means you can build your company for the long term. Businesses are run locally by the entrepreneurial teams who have an 'owner's mindset' and are closest to the customer, product and the team best positioned to make decisions. Therefore, we partner and not acquire; consequently, the name stays on the door and the management team remains in place. This incredible ecosystem of companies will remain a part of the Madison family long after we are gone, ensuring that our companies can continue their missions.

Entrepreneurial is:

• We are self-reliant. We are gritty and tenacious.
• We have passion and perseverance for our long-term goals
• We are all salespeople at heart – and in our defined roles. 100% of our team members have the responsibility to be salespeople and to focus on customers.
• We are optimistic and believe we will be successful.
• We are adaptable and not set in our ways. We learn, grow and find ways to reinvent ourselves as circumstances change.
• We are ambitious. We want to great things and have great impact on the world.
• An attitude and approach to thinking that actively seeks out change, rather than waiting to adapt to change. It’s a mindset that embraces critical questioning, innovation, service and continuous improvement.
• Creativity and unwillingness to accept that there is not a better way. Constantly questioning. Constantly striving for improvement.
• Healthy paranoia – that leads to continuous innovation, improvement, and the like.
• Anticipatory and proactive – we constantly strive to be ahead of the curve.
• Recognition that we live in an "and" world, not an "or" world – our business requires us to balance multiple priorities with ambiguity and risk. We embrace this paradox and create operating constructs that allow us to make good decisions in that reality.

Entrepreneurial isn’t:

• A sense of entitlement.
• A free pass to do whatever you want because you are acting like an "owner".
• An operating construct that has no oversight, no central authority and no hierarchy.
• A product of the kinds of businesses or sizes of companies from which we came.

Compensation details: 80000-95000 Yearly Salary

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