Job Description

Wolfe's Neck Oceanfront Camping (WNOC)

Wolfe's Neck Oceanfront Camping is a vital part of the Wolfe's Neck Center organization and its mission. For over 50 years, WNOC has welcomed campers from all over the world to our more than 600-acre campus, including four miles of oceanfront along Maine's coastline. Encompassing 150 tent and RV sites, 5 Cabins and A-Frames as well as comfort and quiet camping options, WNOC provides a variety of outdoor camping and recreation experiences to help individuals and families connect with the outdoors, food, and farming.

Position Summary

Outdoor Recreation and Rentals staff members are part of the WNOC team, and they are primarily responsible for the safe and efficient operation of our expanding outdoor equipment rental program, which includes kayaks, canoes, standup paddleboards, bikes, and camping equipment. Outdoor Recreation and Rentals staff may also assist with outdoor-oriented activities & programming within the campground. They are friendly and informative ambassadors for the entire organization.

Responsibilities:

• Provide a friendly and welcoming environment to all visitors across the campus as an ambassador for Wolfe's Neck Center.
• Support the Paddle Sports operation:
  • Register and check in participants using rental equipment software (PeekPro)
  • Select appropriate equipment for participants based on factors such as height, weight, and experience
  • Deliver a paddle talk prior to each rental session that covers important safety information about paddling on Casco Bay and teach basic paddle strokes. Some paddling experience is preferred, but advanced skills are not necessary.
  • Assist guests with launching boats and paddleboards from the beach and rocky shoreline
  • Monitor environmental conditions and cancel or hold rental sessions if warranted
  • Maintain the cleanliness of all rental equipment and perform basic maintenance & repairs
• Support the Bike Rental program:
  • Register and check in participants using rental equipment software (PeekPro)
  • Select appropriate equipment for participants based on proper fit
  • Deliver important information about bike safety and notes about biking in the area
  • Maintain the cleanliness of all bikes and perform basic maintenance & repairs, including changing flat tires, oiling chains, adjusting brakes, etc. Advanced bike service skills are welcomed but not required.
• Support the Camping Gear Rental program:
  • Register and check in participants using rental equipment software (PeekPro)
  • Gather appropriate equipment in advance of guest arrival and confi rm quality & cleanliness
  • Greet guests on arrival and provide important information about the care and use of the equipment
  • Verify all equipment is returned clean and in good condition
  • Break down equipment, re-pack it, and store it appropriately
  • Maintain the cleanliness of all equipment, which may include laundering sleeping bags, drying tents, washing dishes, cleaning grill grates, etc.
  • Perform basic maintenance & repair, including patching small tears, replacing parts, replacing valves, etc.
• Perform unrelated campground duties such as watering gardens, sorting recycling, and working as a cashier in the Farm Store or Farm Cafe
• Provide occasional support to the housekeeping team with cleaning of campsites, cabins, and bathhouse facilities
• Perform other duties as requested by the Visitor Experience Supervisor and Campground Manager

Qualifications:

• Experience in the fi eld of outdoor recreation
• Strong customer service skills, with experience in hospitality
• Ability to problem-solve under pressure and in a busy environment
• Excellent verbal and interpersonal communication skills
• Ability to manage time effectively and switch between tasks quickly
• Maintain professional working relationships with staff, volunteers, and visitors
• Highly organized, energetic, and collaborative team player
• Flexible in regards to work assignments and task flow

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: lifting up to 40 lbs. with frequent carrying, crouching, walking, kneeling; use of hand trucks and the operation of a golf cart and UTV side by side to move stock.

Requirements:

• This is a seasonal position that runs from late April/early May through November 1st. A commitment to the entire camping season is preferred but not necessary
• Evenings, weekends, and holiday work will be required due to the 7 day- a- week operations of the campground
• WNOC Staff must legally be able to work in the United States (we cannot provide VISA sponsorship)

The requirements listed here are representative of the knowledge, skill, and/or ability required to perform this job successfully. If you do not fi t this description perfectly but believe that you would be a good fi t for this position, please do not hesitate to reach out with questions or apply. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

The requirements listed above are representative of the knowledge, skill, and/or ability required to perform this job successfully. If you do not fit this description perfectly but believe that you would be a good fit for this position, please do not hesitate to reach out with questions or apply. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Wolfe's Neck Center for Agriculture & the Environment welcomes a diverse pool of candidates. In accordance with federal Equal Opportunity laws, Wolfe's Neck Center does not discriminate on the basis of race, color, religion, national origin, ancestry, sex, age, sexual orientation including gender identity or expression, veteran status, or physical or mental disability in the hiring of its employees. Applicants are selected based on their ability to perform the essential functions of the job, prior work experience, and references from previous employers.

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