Job Description

Operations Associate-Bilingual Mandarin/English fluency required.

We are seeking an Entry-Level Operations Support Specialist to join our operations team. This role is critical in ensuring smooth day-to-day logistics operations, supporting internal teams, and maintaining strong communication with clients and partners. Mandarin fluency is mandatory as you will interact with Mandarin-speaking clients and vendors.

Key Responsibilities

• Assist in coordinating shipments, tracking deliveries, and resolving operational issues.
• Communicate with clients, vendors, and internal teams to ensure timely and accurate information flow.
• Prepare and maintain documentation related to logistics operations (invoices, shipping documents, etc.).
• Monitor inventory and assist with order processing.
• Support the operations team with administrative tasks and data entry.
• Identify and escalate potential delays or issues to management promptly.

Qualifications

• Fluent in Mandarin and English (spoken and written) – required.
• Bachelor’s degree in Business, Logistics, Supply Chain, or related field (or equivalent experience).
• Strong organizational skills and attention to detail.
• Excellent communication and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to work in a fast-paced environment and manage multiple priorities.

Preferred Skills

• Previous internship or experience in logistics or operations is a plus.
• Familiarity with logistics software or ERP systems.

Why Join Us?

• Opportunity to grow within a leading logistics company.
• Collaborative and supportive team environment.
• Competitive salary and benefits package.

On-site, in the office 4 days a week as this offers the chance to immerse yourself in the energy of our headquarters, collaborate with the founder, and experience our new customer experience center.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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