Contract to Hire
Location: Plano TX 75075
Pay: Up to $23 an hour, W2
The Mortgage Closer II will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer II , you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives.
The Mortgage Closer II will:
● Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure
● Able to provide assistance in escalated scenarios and mentorship of fellow team members
● Be detail oriented while delivering exceptional customer service
● Actively engage with various parties to the transaction, including both internal and external resources
● Handle routine calls, emails and/or chat responses
● Execute daily work queues and escalate as needed
● Perform other related duties as required and assigned
● Demonstrate behaviors which are aligned with the organization's desired culture and values
What You'll Bring
● Associate's degree or equivalent work experience
● Minimum 3 years of Mortgage Closing experience required
● Understanding of investor requirements and regulatory standards
● A passion for helping customers achieve their financial and homeownership goals
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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