Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Acts as lead Employee/Labor Relations liaison and initial contact for customer departments in managing situations related to discipline and employee complaints/grievances and other personnel actions.
• Performs as a representative with the Texas Workforce Commission regarding workers compensation claims. Gather information to defend position and best interests in defending TWC claims.
• Research labor and employee relations issues that are complex and have agency-wide implications to ensure consistency in application.
• Serves as a Departmental contact regarding day-to-day labor issues. Works with department officials to resolve issues informally when possible.
• Provides analytical research on labor and employee relations issues, including Trial Board and MAC decisions, administration of discipline/corrective action, and other sources to identify trends, including work rule revisions, and changes in current practice.
• Works collaboratively with legal counsel regarding legal hearings, arbitration proceedings, and internal dispute resolutions on a variety of employment issues to ensure consistency in interpretation and application of policies.
• Assist in the development and implementation of policy changes to Employment Manuals to ensure documentation of and compliance with the required modification process.
• Stays informed of current developments in Labor Relations policy, practice and regulation; ensures compliance with federal and state regulations.
• Gathers and provides information, coordinates activities and communicates with employees at all levels including department heads, managers, supervisors, legal counsel and union representatives.
• Provides monthly criminal activity reports to Legal for review.
• Participates on Departmental and interdepartmental project teams.
• Provides agency wide training to management officials on topics related to labor relations.
• Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.
• Conducts research, compiles statistical information, and makes recommendations in situations related to discipline and employee complaints, grievances and other personnel actions.
• Provides supervision and training to junior Labor Relations Specialists.
• Performs other duties as assigned.

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