Job Description

DCS Operations Manager

• Supervise the Superintendents nationally in coordination with the Division Manager
• Supervise and Coach Superintendents to attain leadership goals
• Set up and lead product/installation technique trainings in coordination with product manufacturers on a quarterly basis
• Head up Superintendent meetings to discuss staff changes/project issues/company procedures etc. monthly
• Conduct Superintendent evaluations
• Work closely with Division Manager to develop/educate/reinforce proper workflow procedures are followed by Superintendents
• Support and ensure company procedures and proper installation techniques are being followed per BICSI Standards & NEC Codes
• Develop solid working relationships with customers, manufacturers, fellow trades, and subcontractors
• Deliver strong interpersonal skills and team building skills with MidPoint Personnel
• Participate in project kickoff meetings to review SOW and Budgets
• Develop solid working relationships with customers and MidPoint team
• Oversee daily operations, ensuring efficiency and effectiveness nationally with DCS Superintendents
• Develop and implement operational policies and procedures to enhance productivity and quality
• Coordinate with the Division Manager to ensure alignment with organizational goals and objectives
• Ensure compliance with industry regulations, company policies, and safety standards
• Mentor a team of Superintendents, fostering a culture of continuous growth and excellence
• Address operational issues and resolve problems in a timely and effective manner
• Prepare and present regular reports on Superintendent performances quarterly to Senior Management

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