Customer Success Leader Job at Mastering My Destiny, Miami, FL

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  • Mastering My Destiny
  • Miami, FL

Job Description

You’ve helped clients, teams, or students navigate meaningful change—now it’s your turn to step into a flexible, purpose-driven role that empowers others and supports your own growth.

About Us

We’re a rapidly expanding digital education and media company helping professionals explore new career directions through structured systems and online tools. We’re hiring a Customer Success Leader to lead impactful conversations, guide individuals through career discovery, and introduce them to solutions that support long-term professional transformation.

What You’ll Do

  • Conduct structured virtual consultations with individuals exploring career change
  • Present our digital programs and tools in alignment with client goals
  • Use CRM platforms to manage communication, scheduling, and follow-up
  • Deliver professional, timely, and respectful client engagement
  • Participate in regular training to sharpen your skills and effectiveness
  • Support clients from first contact through ongoing engagement using proactive communication
  • Highlight relevant tools and next steps based on each client’s progress

What You Bring

  • 5+ years in customer success, education, consulting, or other client-facing roles
  • Strong communication and relationship-building skills
  • Ability to manage your own schedule and work independently using structured systems
  • Comfort with virtual platforms (e.g., Zoom) and CRM tools
  • A professional, outcomes-focused mindset with a drive for continuous improvement
  • Experience managing the full client lifecycle—from onboarding to re-engagement

What We Offer

  • 100% remote work with flexible scheduling
  • Comprehensive onboarding and tools designed to support your success
  • Performance-based compensation with no earnings cap
  • A collaborative, growth-focused professional culture
  • A meaningful opportunity to apply your experience in a modern, client-focused role

Additional Information

  • This is a contractor position (not salaried employment)
  • Compensation is performance-based , not hourly
  • Best suited to professionals seeking autonomy, structure, and meaningful client engagement

Apply Now

  • If you’re ready to take the next step in your own career journey—and help others do the same—we’d love to hear from you.

Job Tags

Hourly pay, For contractors, Remote work, Flexible hours,

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