Job Description

Ultimate Staffing is partnering with a national organization seeking to grow their Customer Service team in Irvine, CA. If you're passionate about customer service and thrive in fast-paced environments then we encourgae you to apply for this entry level role!

Location: Fully onsite in Irvine, CA

Job Type: Temp-to-Hire

Schedule: Full Time, Monday - Friday 8am - 5pm, rotating Saturday schedule (1 Saturday per month)

Perks & Benefits:

• Competitive compensation & benefits packages
• Health, dental, and vision coverage
• 401(k) plan
• Mission-driven, collaborative work environment
• Opportunities for career growth and comprehensive training

Key Responsibilities:

• Respond to customer inquiries via phone, email, and social media channels in a timely and professional manner
• Provide product and service information to customers
• Resolve customer issues and complaints with empathy and efficiency
• Manage and update customer accounts and records
• Collaborate with other departments to ensure customer satisfaction

Qualifications:

• High school diploma or equivalent required; Associate or Bachelor degree highly preferred

If you're excited to contribute to a meaningful mission and meet the qualifications above, please submit your resume today to be considered for this impactful opportunity!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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