Customer Service Manager Job at 24 Seven Talent, Huntington Park, CA

d0Q5THZZamFwZ1lrcW1rWDNha2M1TUduZVE9PQ==
  • 24 Seven Talent
  • Huntington Park, CA

Job Description

Customer Service Manager – Full-Time | On-Site (Huntington Park, CA 90255)

Salary: Up to $100K annually

We are a high-end women’s contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels—and are expanding our leadership team.

We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth.

What You’ll Do:

  • Lead day-to-day operations of the on-site customer service department
  • Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations
  • Analyze customer feedback and performance metrics to drive continuous improvement
  • Develop, implement, and maintain customer service policies, procedures, and best practices
  • Hire, train, coach, and manage a high-performing team
  • Partner cross-functionally with operations, accounting, sales, and logistics
  • Maintain high standards of professionalism, responsiveness, and accuracy

What We’re Looking For:

  • Proven experience in Customer Service Management or customer support leadership
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication
  • Demonstrated ability to lead and motivate a team
  • Ability to thrive in a fast-paced, on-site environment
  • Prior experience with ApparelMagic strongly preferred
  • Bachelor’s degree in Business, Communications, or related field preferred

Systems & Tools Experience (Preferred):

  • ApparelMagic
  • Shopify
  • Gorgias
  • Amazon Seller Central
  • NU Order
  • GS1
  • EDI

Why Join Us:

  • Leadership role within a fast-growing premium fashion brand
  • Opportunity to build and scale a department with real impact
  • Collaborative, entrepreneurial work environment
  • Competitive compensation based on experience

Job Tags

Full time,

Similar Jobs

Arrow Workforce Solutions

Skilled Trade Recruiter Job at Arrow Workforce Solutions

 ...Skilled Trades Recruiter Manufacturing Location: Charlotte, NC Schedule: Onsite, Industry: Manufacturing & Skilled Trades Pay Range-$25-$30/hr Job Summary: We are seeking a motivated and experienced Skilled Trades Recruiter to support a growing... 

The Yay Company

School Cook Job at The Yay Company

 ...is our favorite subject. Yay is out to fundamentally change K-12 school food for the better. We believe that every student should have...  ...Position Overview: We're looking for a hands-on, passionate School Cook at one of our partner schools in Baltimore to bring our menus to... 

Process Alliance

Building Automation System Administrator Job at Process Alliance

 ...innovative solutions in engineering, automation, manufacturing services, and medical devices. With a commitment to being a better model...  ...collaboration with IT. Develop, maintain, and create, Citrix virtual apps, access groups, computer system validation documentation.... 

Intent Talent Solutions

Product Owner - Digital Operations Job at Intent Talent Solutions

 ...regular reporting cadences to communicate results to stakeholders Operational Excellence Manage support ticket triage through Zendesk, ensuring timely resolution and stakeholder satisfaction Partner with Senior Product Manager on weekly prioritization and cross-... 

Heritage Valley Health System

Physician - Urologist Job at Heritage Valley Health System

 ...UROLOGY PHYSICIAN Heritage Valley Urology, with locations in Beaver and Sewickley, PA, is looking for a board certified Urologist to add to its busy and growing practice. Practice Information Enormous patient base Strong financial practice outlook Pleasant...