Job Description

Call Center Agent – Spy Ninjas HQ
Location: 7980 W Sahara Ave, Las Vegas, NV
Pay: $14.00 per hour
Schedule: Part-time & Full-time opportunities available

Position is in person.

Be the Voice Behind the Mission.
Are you a problem solver with a passion for helping people? Do you thrive in fast-paced environments and love the idea of working in a place where every day is an adventure? Then Spy Ninjas HQ wants you on the team!

As a Call Center Agent, you’ll be the first point of contact for guests, guiding them through reservations, park info, and mission details with top-tier professionalism and enthusiasm. You’ll be the voice that sets the tone for unforgettable experiences.

What You’ll Do:

Answer incoming calls, emails, and messages with energy and professionalism
Help guests with bookings, reschedules, and FAQs
De-escalate issues calmly and provide solutions
Keep detailed call logs and communicate trends to leadership
Collaborate with front desk and operations teams to keep things running smoothly

Perks & Benefits:

$14.00/hour starting pay
Work in a fun, family-friendly environment – no two days are the same!
“Work Now, Get Paid Tomorrow” with OnDemand Pay
Free park passes for you and your immediate family
Free arcade play + 50% off food when you're off the clock
Flexible scheduling to fit your life
Opportunities for advancement – we promote from within!
Health, dental, vision, & 401(k) for full-time team members
PTO accrual for both full-time and part-time employees

What We’re Looking For:

Must be 18 or older
Strong verbal and written communication skills
Calm under pressure and energized by helping others
Previous call center or customer service experience is a plus
Comfortable with phone systems and multitasking in a digital environment
Must be able to pass a background check
Must be willing and able to obtain a work card upon hire (paid for by Spy Ninjas HQ)

Compensation details: 14-14 Hourly Wage

PI11f8d7e8ae64-30492-38252174

Job Tags

Hourly pay, Full time, Part time, Flexible hours,

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Call Center Agent (Fun, Fast-Paced, and Family-Friendly) Job at Spy Ninjas HQ, Las Vegas, NV

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