Job Description

Job Description and Duties

Under the direction of the Information Technology Manager I, Business Continuity Manager, the Information Technology Specialist I (ITS I), Business Continuity Analyst, performs independent analytical and technical work supporting the California Department of Technology’s (CDT) Business Continuity Program.

The incumbent will perform a wide variety of tasks in the development and implementation of the CDT’s Business Continuity Program. The ITS I is responsible for executing assigned continuity activities including Business Impact Analyses (BIAs), Business Resumption Plans (BRPs), and continuity documentation within established frameworks, methodologies, and priorities. The role requires professional judgment, analytical rigor, and effective collaboration, but does not include enterprise program ownership, policy authority, or formal supervisory responsibility.

Telework

This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given.

Visa Sponsorship

The Department of Technology does not provide visa sponsorship and is not an E-Verify employer.

You will find additional information about the job in the .

Working Conditions

CA Residency:

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

The ITS I, Business Continuity Analyst works in a professional office and/or telework environment using standard office equipment and collaboration tools. The position requires extended periods of sitting, keyboarding, and computer use, with occasional standing, walking, and lifting of light materials.

The incumbent participates in meetings, workshops, exercises, and testing activities in person and via virtual platforms. The position may require flexible work hours to support continuity exercises, testing, or incident response. During exercises or incidents, work may occur under time-sensitive conditions with changing priorities.

This position is eligible for CDT’s hybrid telework model, subject to operational needs and at the discretion of CDT leadership. Telework is available in accordance with departmental telework policies and operational needs. Reasonable accommodation is provided consistently with applicable laws and policies.

Special Requirements

All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered prior to your response. The SOQ header for each page should include the Job Control #, your name, and position title "ITS I Business Continuity Analyst". Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, one -inch margins on all sides, and eleven-point Arial font.

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.

1 . In the past five years, describe one or two examples where you performed IT-related analytical work that required you to analyze business processes, system dependencies, workflows, risks, or operational impacts and translate that analysis into formal documentation or recommendations while coordinating with IT and non-IT stakeholders.

2 . Describe a situation where you supported or participated in IT-related testing, validation, exercises, quality assurance, or similar activities while managing competing priorities, time constraints, or limited resources.

Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.

Please do NOT include your Social Security Number on any of the submitted documents.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

This position requires the ability to analyze business processes, system dependencies, and recovery requirements; develop and maintain continuity documentation; and support testing and exercise activities using established methodologies and tools. The incumbent must be able to interpret technical and operational information and translate it into clear, usable documentation.

The role also requires strong interpersonal skills, including the ability to facilitate working sessions, collaborate with diverse stakeholders, and communicate expectations effectively. The incumbent must exercise sound judgment, manage multiple assignments with competing priorities, and perform the essential functions of the position independently or as part of a team, with or without reasonable accommodation.

• Experience supporting business continuity, emergency management, disaster recovery, or operational planning activities
• Knowledge of learning agility, growth mindset, and initiative, with the ability to quickly absorb new concepts and apply them effectively
• Strong analytical aptitude, including the ability to assess complex information, identify dependencies, and document processes clearly and accurately
• Experience with operating within defined constraints, balancing rigor, timeliness, and practicality in dynamic environments
• Strong written and verbal communication skills, including the ability to synthesize and present information clearly to technical and non-technical audiences
• Experience with Microsoft O365 tools (e.g., Word, Excel, PowerPoint, Teams) and SharePoint or similar collaboration platforms
• Ability to manage multiple assignments, adapt to changing priorities, and meet established deadlines
• High attention to detail, commitment to quality, and willingness to seek feedback and continuous improvement
• Ability to collaborate effectively while exercising sound judgment and maintaining confidentiality while demonstrating humility and professionalism

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Note: Applications MUST include the “From dates“ and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all job listed in the “Employment History” fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

• Other - If you are using EDUCATION to meet the minimum qualifications for this classification, you MUST provide your unofficial transcripts as proof of meeting the education requirements as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left -hand side of this job posting). Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must provide a foreign transcript evaluation. The transcript evaluation must state the number of units to which foreign coursework is equal. Foreign education evaluation services can be found at Official transcripts and official foreign degree transcripts will be required prior to appointment. If you are not using education to qualify for this classification, you do not need to submit transcripts. To bypass the required document, select Choose/Upload and select Bypass File.

Job Tags

Permanent employment, Full time, Second job, Work at office, Remote work, Flexible hours,

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