This role will be hybrid and will be working 3 days in the office and 2 days working remote in Charlotte NC.
This person will also be responsible for:
• Following up on open portfolio of aged receivables with producers, agents or underwriters to secure payment or relevant backup for recent payments.
• Assisting in data entry into a collateral tracking system of endorsement transactions or other as required.
• Clearance of collateral receipts from collateral tracking system.
• Monthly reporting of cleared and open transactions. Responsibilities will also include:
• Review newly reported claims for potential exposure and route these claims according to triage/routing rules, including follow-up investigation for needed information, while maintaining an inventory of low severity primary and excess liability claim files and moderate complexity coverage files.
• Provide coverage and analytical analysis of potential exposures, including liability and damages analysis, and establish appropriate reserves.
• Communicate appropriate responses to management and underwriters on new losses. Support underwriters and actuaries.
• Manage counsel where assigned; develop and execute strategy to control expenses and resolve litigated claims. Effectively represent the company’s interests in meetings and negotiations.
• Proactively manage correspondence, claim files, and maintain a current diary in compliance with company standards.
• Maintain a high level of claim and industry related expertise in order to assure technical competency and communicate to team members regarding significant issues and relevant changes.
REQUIRED SKILLS AND EXPERIENCE
o Premium or Collections experience or strong experience with accounting/accounts receivables
o Strong functional background with Microsoft Products (Word, Excel).
o Must be detail oriented
o Must be well rounded and be able to articulate oneself through written and verbal communication
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